HOW TO GIVE FEEDBACK

Learning to give quality feedback is key to making your labs successful. This page has everything you need to be a great coach and support to others as they’re growing in their teaching gift.

When you respond to someone’s teaching, you should always do two things:

  1. Celebrate what went well.

  2. Provide actionable ways to grow.

These steps will help you learn to do both of those things well.

REMEMBER THE GOAL

5 Marks of Effective Feedback

In lab, you are not a passive listener there to find the holes in someone’s talk. You are there as an active participant in the transformation of the student. We want to create a SAFE place for students to try and fail. This is the place for students to try something new, to spread their wings knowing they will get the most encouraging benefit of the doubt. We are not against negative feedback. We’re against feedback that doesn’t help people grow. We are coaches who are working to help students succeed.

Don’t be afraid to disagree with feedback someone else gave. Teaching is always a subjective art and there are different styles, preference, and personality types. It helps students to hear differing opinions.

Below are a few ways we can ensure our coaching is helpful to the students.

HELPFUL FEEDBACK…

1. Affirms what went right

  • Students need to know their strengths as they often are unaware of them. The calling out of strengths is one of the things that keeps them going through this program! Make sure you affirm twice as much as you critique. This affirmation is largely how they identify and find their unique voice as a Bible teacher. It helps them appreciate their own differences and those of fellow students, rather than deal with comparison.These are the most important issues to work on. Any time you see these issues, you should mention them. We often see them in new teachers, but everyone struggles with these occasionally. Even if the student is an experienced teacher and is phenomenal at delivery, if their message has one of these issues, you should mention it.

2. Is measurable

  • Students need obvious, measurable goals when it comes to improving as Bible teachers. Instead of just saying “The amount of information was overwhelming,” add clarification that gives them something measurable to change next time. Try this instead: “You gave us way too much information. I only noticed 2 illustrations in your whole talk. Try doubling the amount of illustrations you use next time to slow the pace of ideas for us.” Or you could say, “It was too much information. I couldn’t keep track of it because there was no clear organization. Next time give me clearer buckets to put your ideas in. Here’s a suggested outline you could use for this talk....”

3. Articulates more than your preference

  • While there are some good practices every Bible teacher should be doing (much of this is covered in the Teach Equip program), it remains a somewhat subjective art as well. We all have preferences when it comes to our favorite teachers and teaching styles. Be aware of your personal preferences and make sure you aren’t trying to fit every student into that box because it’s your favorite box. As you respond, try your best to set your preference aside and help each student become the best version of themselves as a Bible teacher, even if it’s not your favorite style. This also means there’s space for disagreement in feedback. You might disagree with another coach’s assessment of a talk. If so, speak up! These are important learning moments for Bible teachers as they discover this is both science AND art.

4. Gages this person by themselves, not against someone else

  • Teachers have varying ranges of energy and interest in their delivery. Our feedback should take into consideration who they are normally and encourage them to be the best version of themselves. A good amount of energy for a more subdued teacher will be too little energy for a more dynamic teacher.

  • There will always be varying degrees of gifting, experience, and confidence in a lab. Make sure each feedback is in consideration of those things. Is this someone’s very first moment to teach? Give feedback accordingly. If you see any gifting or strength at all, that’s massively important to affirm, celebrate, and champion. Even if you see a dozen areas of improvement, only pick 1 or 2 of the biggest problem areas to focus on with them at this point. You’re coaching a beginner. But, if you’re giving feedback to someone who’s very gifted and experienced, your feedback can be much more pointed and challenging.

5. Addresses any hermeneutical concerns clearly and kindly

  • By far, the most difficult moments in lab are correcting eisegetical teaching, untrue statements, incorrect Biblical interpretations, or anything theologically concerning. Students are in this program because they care to get it right. So hearing that didn’t happen in front of their peers is painful. But, it is extremely important to correct these things right away in the lab moment exactly because other students are watching. What we refuse to address publicly will be seen as acceptable teaching.

  • Don’t beat around the bush. Be as clear as possible in exactly what is incorrect and why. But do so kindly. If possible, this should never be the first thing you say. Affirm something first, even if it’s just the delivery. And after you correct, let them respond by asking “does that make sense? Do you have any questions?” Usually these moments turn into a brief discussion as the student usually disagrees at first and wants to work it out. This is a great learning moment, so don’t shy away. Be clear, honest, frank with compassion and kindness.

  • We almost always follow up these moments with a phone call or personal interaction later that week. It gives us a chance to see how the student feels about it, let them process and make sure they see things clearly as it relates to the hermeneutical errors addressed.

BACK TO TOP

Three Tiers of Feedback

As you grow in coaching, you’ll find you have a lot of feedback to give that fits that criteria. But you can’t share all of it at once! First, there’s just not enough time. The lab moment is too short to share everything we’d want to say. Second, a student can only take in so much after they’ve just taught. Honestly, they’ll only remember 1 or 2 things you say. Lastly, students can only work on a few areas of growth at a time. For all these reasons, we recommend the following framework to help you prioritize the feedback you give. 

Think of this like a house you’re about to sell that still needs some work. You need to fix the worst and most glaring issues first - it doesn’t matter that the paint on your walls is fresh if there’s broken windows or outlets that don’t work. Aim to “fix” the more serious issues first and work your way to smaller, fine-tuned details. 


TIER 1 — Foundational Issues

These are the most important issues to work on. Any time you see these issues, you should mention them. We often see them in new teachers, but everyone struggles with these occasionally. Even if the student is an experienced teacher and is phenomenal at delivery, if their message has one of these issues, you should mention it.

  • No clear thesis - The message doesn’t appear to have 1 main idea that is stated, repeated and explained. The message feels disjointed and full of many smaller truths instead of one big truth.

  • No structure  - The message didn’t appear to have any structure or outline, making it hard to follow. There were no clear categories or buckets of information and it was hard to tell where you were in the message as you listened.

  • Hermeneutic Problem - The scripture wasn’t handled rightly. Either it was misinterpreted or the main point of the passage was never addressed. Or the passage was used as a springboard to teach about something else. 


TIER 2 — Core issues

These are important issues and should be addressed while students are in the Teach Equip program. They can be mentioned with the first tier issues but ideally are addressed after seeing growth in the issues mentioned above. 

  • Not enough variation - Did the message lack a variety of content? Each message should have a good balance of examination, explanation, illustration and application. This is a really easy way to identify strengths and find paths for growth. Usually students have a natural strength in 1 or 2 of these areas. Affirm that! But that means most students struggle with 1-2 of these. Identify these as a path for growth.  

  • A sloppy structure: Sometimes a message has a structure, but it’s sloppy. A good structure needs to be clear, memorable, and easy to follow. The points should be tied together by the thesis. If the points feel disjointed or unrelated, that’s also a problem. 

    • For example, if the 3 points in a student’s message are 1. God sent Jesus to pay for your sin so you could be reconciled to Him and what He did on the cross qualifies you to share in His mission. 2. God gives His mission to His people even though He doesn’t need them, He wants them 3. Because of Jesus, God’s people have been given every spiritual blessing and the Spirit to make them His witnesses. That is too much to remember! The structure needs to be easy to remember. Here’s a better alternative: 1. Jesus paid for your place 2. Jesus loves to include you 3. Jesus gives all you need. 

  • Spotty or weak application: Application should be spread out throughout the message. It’s an important way to keep the audience engaged throughout the message. We tend to see teachers concentrate all their application at the end of the message. Or they don’t feel confident and apply apologetically. A great message will connect the truth to the lives of the listeners throughout. It helps listeners engage with the content and wrestle with what is being shared. 

  • Clunky transitions or no transitions: Transitions happen when leaving one main point and heading toward another. Or while moving through the different types of content–examination, explanation, illustration or application. They happen when moving to and from introductions and conclusions. It’s usually obvious when a student has given their transitions no thought. This is important to address because it can be really distracting to listeners. 


Tier 3 — Fine-tuning Issues

These are the fine tuning issues. After a student has shown consistent growth in the first two tiers, it’s time to move on to these areas.

  • Sticky phrases – Are there short, memorable phrases that listeners will remember? Are they repeated?

  • Repetition – are things repeated for emphasis and clarity?

  • Addressing “chairs in the room” – does a student consider a variety of audience members in their message?

  • Addressing unbelievers – do they address nonbelievers in their message? Is there a clear gospel invitation?

  • Engaging introduction

  • Smooth conclusion

  • Delivery issues – nervous or distracting movement, not enough variation in voice, too quiet or loud the whole time, lacking a conversational tone, not enough energy

Watch and Learn

Want to grow as a coach? One of the best ways to grow is to watch others do it! We’ve saved some labs (plus our feedback forms) for you to watch and learn.

Student Encouragement & Growth List

Sometimes it’s hard to know how to encourage students in lab. These are just suggestions to help you get started. Make encouragements as personal and unique to each student as possible. We’ve also included frequent areas of growth we suggest to students at the end of the year.